About FirstLink
FirstLink began in 1970 in Fargo, North Dakota, as “HotLine,” answering calls from 7:00 p.m. to 1:00 a.m. in a space donated by KFGO Radio. Staffed by volunteers, college students, and community members, HotLine handled 1,500 calls in its first year. Today, FirstLink is a 24/7/365 operation managing over 90,000 calls, texts, and chats annually, supporting individuals in crisis and connecting them to over 5,500 services. Team members join a purpose-driven workplace with a three-week training program combining study and practice.
Floating Holiday Pay
In addition to traditional holiday pay, FirstLink offers floating holiday pay to allow employees to take time off for the holidays that matter most to them, regardless of their cultural, religious, or personal significance. This floating holiday pay can also be used for self-care.
What Makes FirstLink a Great Place to Work?
- A culture of compassion and purpose
- Empowerment and innovation
- Commitment to professional and personal growth
- Teamwork and connection
- Work-life balance and well-being
Comprehensive Benefits at No Cost
- Free Health Insurance
- Free Dental Insurance
- Free Vision Insurance
- Free Short-Term Disability Insurance
- Free Long-Term Disability Insurance
- Free Life Insurance
Hiring for 2025
- Call Specialists
FirstLink
MyFirstLink.org
701-293-6462
